Shipping Policy

We deliver across India. Shipping charges are calculated from your order value and the items in it, and are shown in your cart and at checkout before you place the order.

Shipping charges

• Free shipping on orders of ₹10,000 or more (order subtotal).
• Orders below ₹10,000: ₹99 if every item in the order is lightweight (shoes, socks, clothing, or apparel).
• Orders below ₹10,000 that include other items (rackets, shuttlecocks, strings, grips, bags, accessories): ₹149.

The cart shows a "free shipping" progress message and the final shipping cost in the order summary.

Order processing and delivery estimates

We aim to process orders within 1–2 business days, and shipment notifications give a delivery estimate of 3–5 business days after shipping. These figures are estimates provided for guidance; they are not promised or guaranteed delivery dates. Delays can occur due to courier issues, weather, or other circumstances outside our control.

Tracking your order

You can see your order status (Confirmed, Processing, Shipped, Delivered, or Cancelled) in My Orders and by email. Courier tracking numbers are not currently provided.

Cash on Delivery

Cash on Delivery is available. Payment is collected in cash when your order is delivered — please keep the exact amount ready where possible. You will receive an order confirmation email as soon as you place your order. COD orders are then reviewed, and we will email you status updates (Confirmed, Processing, Shipped, Delivered) as your order is prepared and dispatched.

Delivery address

Please double-check your shipping address and phone number at checkout. The courier needs a reachable phone number to complete delivery. If you notice an error after ordering, contact support with your order number as soon as possible.

Questions

See the FAQ or the Contact page.